How to Order

Find a Retailer near you
We encourage you to support boutiques in your area that carry our fashion line. Please call us at (800) 803-4800 to find a retailer near you.
We will ship to your local retailer so you may try on and consider your purchase directly with them.
If a retailer is not available in your area, we can ship to you directly.

Call Aliki and her team at (800) 803-4800 for a personal fashion consult. We can e-mail photos of items to consider in the size, color and styles you prefer.

Shipping Policy
We charge Flat Rate shipping according to how many pieces you request through the Continental U.S.
1-6 pieces $10
6-10 pieces $15
11-20 pieces $20
We Ship USPS with Delivery Confirmation.
 
Shipment is shipped out within 3 days of funds being cleared.

International shipping rates will be calculated according to carrier and destination and confirmed before shipping.

Payment
We accept MasterCard, Visa, Discover, Check and Money Order.

Returns
We accept all returns (except Special Orders) for Refund if:
1. You notify us that you will be returning items within 3 days of receiving shipment, and get an RA Return Authorization#.
2. We receive your return items within 10 days of RA issue.
3. The returned item has not been worn and tags have not been removed.
4. We will refund the purchase price of returned item less $5 re-stock fee per item
5. If item is returned because it is different than described or ordered the $5 re-stock fee will be waived.
6.We do not refund shipping charges or reimburse cost of shipping returns.

Any returns made within 30 days of purchase, but not according to the above described Refund Policy will be considered for Store Credit only less a 20% restock fee. No returns after 30 days.

Special Order Items
1. Special Order Items are custom made and ship within 6-8 weeks.
2. A Rush Charge of $45 is assessed to Special Order items needed within 3 weeks of ordering.
3. A 50% Deposit is required at time of ordering and is refundable as a store Credit Only. Special Order returns will be accepted if returned with in 10 days of receipt, unworn with tags attached,
3. Any Returns on Special Orders are assessed a 25% Re-stock fee and balance of deposit is a store credit Only.

Customer Service (800) 803-4800   Office (941) 957-6499  Fax (941) 954-8416
Mailing: P.O. Box 25445, Sarasota, FL 34277
email: aliki@alikisilk.com